Privacy Policy

This policy explains how we handle your data.

Contact support@pleisys.com

• firstName, lastName (separate fields)
• country/state/city
• device tokens for push notifications
• DOB with validation
• Account info
• Conversation data
• Usage data
• Payment data

• Service delivery
• Security
• Communication
• Proactive token refresh
• notification opt-in defaults

• AssemblyAI
• Anthropic Claude
• AWS
• Stripe and Razorpay

• AES-256-GCM encryption
• TLS 1.2+
• RBAC
• Audit logging
• Encryption mandatory
• Session invalidation on password reset
• All UserSession records deleted
• S3 deletion blocks account deletion

• Account data while active
• Audit logs 1 year
• Invoices 7 years

• Export data as JSON
• Delete account
• Manage consent
• Data export now includes 16 categories (v1.2)
• Consent management (4 types: data_processing, marketing, analytics, third_party_sharing)
• Data & Privacy settings page in webapp

Notification defaults opt-in, consent toggles in settings, data_processing consent required and cannot be revoked

support@pleisys.com